Privacy Policy

Updated at 25th Feb 2025

Aiminds School ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, courses, and related services.

By accessing or using Aiminds School's platform, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details when you register, enrol in a course, or contact us.
Account Information: Username, password (hashed), and profile details you provide.
Payment Information: Billing details and transaction history. Payment processing is handled by secure third-party providers; we do not store full card numbers.
Usage Data: How you use our platform, including course progress, login times, and device information (e.g., browser type, IP address).
Communications: Records of support requests, feedback, and correspondence with us.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our courses and services.
Process enrolments and payments.
Send you updates, support messages, and (with your consent) marketing communications.
Respond to your enquiries and provide customer support.
Analyse usage to improve our platform and user experience.
Comply with legal obligations and protect our rights.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

Keep you logged in and remember your preferences.
Understand how you use our site (e.g., analytics).
Improve security and performance.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our platform.

4. Sharing of Information

We may share your information with:

Service providers: Payment processors, hosting, analytics, and support tools that help us operate our platform (under strict confidentiality).
Legal requirements: When required by law, court order, or to protect our rights and safety.
With your consent: In any other case where we have your explicit consent.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data.
Correct or update inaccurate data.
Request deletion of your data (subject to legal and contractual retention).
Object to or restrict certain processing.
Withdraw consent where we rely on it.
Lodge a complaint with a supervisory authority.

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymise your data.

8. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Updated at" date. Your continued use of our services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

📧 contact@aiminds.school

We will respond to your request in accordance with applicable law.

Thank you for trusting Aiminds School with your learning journey.